“Steve's customer service was outstanding. If you are like me, I don't have the time to figure out the best deals on my own. Steve's expertise helped guide us to the best insurance for our house and autos and save money in the end. Anytime I had a question, he was immediately back to me with a response. I haven't had an agent in many years, but Steve will be ours for a long time. I am a real customer.”
You Need To Be Able To Document Your Belongings After a Loss
Home and business owners document their belongings with photos videos and receipts to support insurance claims after a loss. This documentation does not cover items without supporting records during claim review. Policy declarations list the covered property types and required proof standards.
Written and reviewed by Steve White, Owner, NPN License#: 19284005 · Initially published September 22, 2026
Document, take video, pictures, scan receipts…you’ll be glad you did.
One of the biggest surprises people have after a loss in their home or business is having to provide a list of the items that were lost or damaged. This goes for home or business owners.
Most people couldn’t make a list of all those items out of memory. The thing is, the more complete and detailed the list, the higher the payout will likely be for you. In addition to a higher payout, a little (very little) legwork now will save you hours if not days later.
This will take most people 10-15 minutes depending on the size of the house. It will prove crucial and you will e glad you did this should you ever face a major loss.
1. Take pictures and video with your phone of each room in your house and email them to multiple safe email addresses.
2. Email pics, receipts, descriptions, appraisals to your agent and have them attach to your file.
3. For more details, this site does a deeper dive: https://www.iii.org/article/how-create-home-inventory
For help with this or any of your insurance needs, call or email me.
Client Stories
Real stories, real trust
“I came to Steve with home and auto insurance needs. He made the process seamless while buying my first home. He walked us through the different coverages, and helped us understand what was and wasn't needed. He handled all the coordination with the lender, making it one less thing we needed to worry about. Appreciate all your help, Steve! Looking forward to the continued partnership.”
“Steve is an excellent agent. If you’re looking for an agent who will take the time to make sure your properly covered, he is the best choice. He is knowledgeable on the elements of “what ifs” that come with insurance, you can trust Steve will know the answers or take the time to find out. He is friendly, professional, and will ensure he’s offering you the best options to protect your family or business.”
“I highly recommend Steve White as an insurance broker. When I was migrating from one insurance provider to another, Steve was extremely helpful and responsive—he was the first broker to call me back, the first to offer clear solutions, and he answered all of my questions within hours of my initial outreach. I contacted four different brokers, and Steve stood out immediately for his speed, professionalism, and follow-through. Since engaging with him, we’ve identified excellent carrier options, reviewed every aspect of my coverage in detail, and ensured I had a clear understanding of my policies. I couldn’t have been more pleased with how authentic, collaborative, and thorough Steve was throughout the entire process.”
“I’ve worked with Steve for 6 years and he’s always been proactive shopping rates to save my family money on home and auto insurance. I now have several friends that are working with him as well. Highly recommend his services.”
“We have been doing business with Steve for a number of years. He provides excellent, personal customer service and is very responsive when we contact him. Every year he shops for the best coverages at the best prices for our auto and homeowners insurance. When we have questions, he explains everything thoroughly and handles any dealings with the actual insurance company for us.<br>Steve is a nice guy and very knowledgeable about insurance.”
“Five stars don't seem like enough for the level of dedication Steve White Insurance Group showed in finding the right insurance for my type of business. Steve White went above and beyond, tirelessly exploring various options and navigating complex requirements to secure the best possible coverage at a competitive price. It was clear they invested significant time and effort in understanding my unique needs and advocating on my behalf. Their persistence and commitment to finding the ideal solution made a potentially stressful process surprisingly smooth. I highly recommend them to any business owner looking for an agency that truly goes the extra mile! I am very grateful, Diana Stewart”
“Steve is a knowledgeable professional. I have been using him for over 5 years and he has saved me money and improved my home and auto coverage. When I have had claims, Steve has been there to help walk me through the process. Since Steve is independent, he is always look for better coverage at a better price. I highly recommend Steve White Insurance.”

Editorial standards
Written and reviewed by Steve White, Owner, NPN License#: 19284005, Steve White Insurance Group.
Steve White is an experienced independent insurance agent specializing in personalized coverage solutions, risk evaluation, and multi‑carrier underwriting. He operates stevewhiteinsurance.com, serving clients across Highland Village and the greater DFW area with fast, precise, and highly structured guidance. His expertise includes home, auto, commercial, and specialty insurance lines, with a focus on clarity, efficiency, and long‑term protection strategies. Outside of his insurance practice, Steve is deeply involved in youth baseball, fishing, travel planning, and cooking. He is known for a direct, fast‑paced communication style and a preference for organized, actionable workflows.
Published September 22, 2026. See our editorial process. How we use AI.
