“Steve's customer service was outstanding. If you are like me, I don't have the time to figure out the best deals on my own. Steve's expertise helped guide us to the best insurance for our house and autos and save money in the end. Anytime I had a question, he was immediately back to me with a response. I haven't had an agent in many years, but Steve will be ours for a long time. I am a real customer.”
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Why You Should Look For An Agent That Is A CIC (Certified Insurance Counselor)?
The Certified Insurance Counselor designation identifies independent agents who pursue ongoing professional education for clients seeking knowledgeable representation. This credential does not authorize an agent to sell insurance without proper state licensing. Completion of the program satisfies continuing education requirements across multiple states.
Written and reviewed by Steve White, Owner, NPN License#: 19284005 · Initially published September 22, 2026
If you are wanting the to easily identify a quality Agent, one GREAT place to…
If you are wanting the to easily identify a quality Agent, one GREAT place to start is to find an Independent Agent that is a CIC.
The CIC (Certified Insurance Counselor) designation is a national designation program developed by the National Alliance.
A CIC is recognized throughout the industry as someone who has a dedication toward self improvement. The CIC designation indicate a strong indication that an agent has the knowledge, personal dedication, and expertise to succeed in an ever-changing, demanding profession.
The CIC program is recognized for its practical, hands-on approach to learning. Approved for continuing education credits in all states, CIC is one of the most highly recognized professional education designation programs in the insurance industry! The program provides a comprehensive and continuing education program to individuals who have made a career commitment to insurance.The institutes and examinations are based on the premise that the student has a good grasp of the subject matter before coming to the institute. The program is not designed for beginners.
Individuals may complete the institutes in any order and need not attain a passing grade on the exam before continuing on to the next institute. Individuals have five calendar years from the time you pass the first exam to complete the program. Individuals are encouraged to complete all five institutes to earn the designation, though it is not required. The designation requires an annual update.
Client Stories
Real stories, real trust
“I came to Steve with home and auto insurance needs. He made the process seamless while buying my first home. He walked us through the different coverages, and helped us understand what was and wasn't needed. He handled all the coordination with the lender, making it one less thing we needed to worry about. Appreciate all your help, Steve! Looking forward to the continued partnership.”
“Steve is an excellent agent. If you’re looking for an agent who will take the time to make sure your properly covered, he is the best choice. He is knowledgeable on the elements of “what ifs” that come with insurance, you can trust Steve will know the answers or take the time to find out. He is friendly, professional, and will ensure he’s offering you the best options to protect your family or business.”
“I highly recommend Steve White as an insurance broker. When I was migrating from one insurance provider to another, Steve was extremely helpful and responsive—he was the first broker to call me back, the first to offer clear solutions, and he answered all of my questions within hours of my initial outreach. I contacted four different brokers, and Steve stood out immediately for his speed, professionalism, and follow-through. Since engaging with him, we’ve identified excellent carrier options, reviewed every aspect of my coverage in detail, and ensured I had a clear understanding of my policies. I couldn’t have been more pleased with how authentic, collaborative, and thorough Steve was throughout the entire process.”
“I’ve worked with Steve for 6 years and he’s always been proactive shopping rates to save my family money on home and auto insurance. I now have several friends that are working with him as well. Highly recommend his services.”
“We have been doing business with Steve for a number of years. He provides excellent, personal customer service and is very responsive when we contact him. Every year he shops for the best coverages at the best prices for our auto and homeowners insurance. When we have questions, he explains everything thoroughly and handles any dealings with the actual insurance company for us.<br>Steve is a nice guy and very knowledgeable about insurance.”
“Five stars don't seem like enough for the level of dedication Steve White Insurance Group showed in finding the right insurance for my type of business. Steve White went above and beyond, tirelessly exploring various options and navigating complex requirements to secure the best possible coverage at a competitive price. It was clear they invested significant time and effort in understanding my unique needs and advocating on my behalf. Their persistence and commitment to finding the ideal solution made a potentially stressful process surprisingly smooth. I highly recommend them to any business owner looking for an agency that truly goes the extra mile! I am very grateful, Diana Stewart”
“Steve is a knowledgeable professional. I have been using him for over 5 years and he has saved me money and improved my home and auto coverage. When I have had claims, Steve has been there to help walk me through the process. Since Steve is independent, he is always look for better coverage at a better price. I highly recommend Steve White Insurance.”
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Written and reviewed by Steve White, Owner, NPN License#: 19284005, Steve White Insurance Group.
Steve White is an experienced independent insurance agent specializing in personalized coverage solutions, risk evaluation, and multi‑carrier underwriting. He operates stevewhiteinsurance.com, serving clients across Highland Village and the greater DFW area with fast, precise, and highly structured guidance. His expertise includes home, auto, commercial, and specialty insurance lines, with a focus on clarity, efficiency, and long‑term protection strategies. Outside of his insurance practice, Steve is deeply involved in youth baseball, fishing, travel planning, and cooking. He is known for a direct, fast‑paced communication style and a preference for organized, actionable workflows.
Published September 22, 2026. See our editorial process. How we use AI.